10-12 Elms Road,
Covid Secure Visiting Area
Here at Harley House we have been placed under lockdown since March 2020. We know that during these tough times it is hard for friends and family not to see their loved ones. Whilst we continue with our window visits, we found that we were able to do more for our residents and families.
It is with great pleasure we have recently modified our coffee/ lounge area into a visiting area for friends and families to see their loved ones in a safe and secure way for everyone concerned.
From the pictures below you can see the before and after results.
Here it is when in use for the first time a resident had a visit from her family.
Please see our facebook link to the page where you can see some more photos of the visit and the comments left.
Below is an email received from a family visit
Just wanted to thank you and your lovely staff for arranging the indoor visiting, it was great to see Mum this morning in a situation that felt a bit more ‘normal’! Very grateful to you all for working so hard to make things work when faced with such a difficult ongoing situation.
Hand Held Visits
From the 8th March 2021 we have had resident’s family come in and hold their loved ones hands.
It has been an over a year where family have had any form of physical contact. We welcome this as the residents are overjoyed with seeing them and look forward for a lot more visits.
Below are some pictures of the visits taken place.
Below is an email received following a family visit.
Thank you so much for organising my visit to sit inside with my Mum this morning, it was lovely to hold her hand after so many months! It is so much better to actually be in the room with her and felt so comfortable. I know Mum enjoyed it too.
We really do appreciate all the hard work you and your staff put in to make the lives of residents and their families as pleasant as possible in these difficult times – we’re very grateful and glad we chose Harley House for Mum.