The Willows

Leicestershire

Quality Commission rating Quality Commission rating
slider
Sub menu

August Willows WhisperWelcome to The Willows Care Home

The Willows Care Home is located in the historical town of Shepshed and comprises a purpose built, two storey care home providing accommodation for up to 60 residents. The home has spacious mature landscaped gardens and benefits from two secure patio area which everybody can enjoy, along with masses of lawn area for outdoor activities and gentle walks.

Trust, Respect, Integrity

The Willows was acquired by 3ab Care in March 2016, and is the latest member of the group. The Home is close to local shops and other amenities with great links to public transport. It’s conveniently located for residents and visitors alike with convenient on-site parking. Loughborough town centre is also only a short drive or bus ride away.

Accommodation is arranged over two floors; a passenger lift enables ease of access. Individual bedrooms are comfortable and some offer en-suite facilities. They are well maintained and residents are encouraged to personalise their bedrooms and choose colour schemes.

We have a newly extended dining area where we provide freshly prepared meals. We have  Protected meal times ensure that residents can relax and enjoy their meals without interruption, however family and friends are always welcome to join for dinner and family celebrations. Our Residents birthdays are celebrated with all staff with family and friends invited in, as we celebrate with cakes and decorations.

We boast a strong Activity Co-ordinator team, who organise, special events, entertainment and day to day activities for the residents to enjoy in groups as well as one to one. These are tailored to the residents likes and dislikes. The Home enjoys themed activities such a movie night, pub night and pamper days.

The Home prides itself on its cleanliness and has a dedicated Domestic team which work I the home 12 hours a day, with our on-site Laundry service, and long standing Laundress ensuring the residents have well laundered clothes 7 days a week.

Due to the care, love and nursing she received from the staff at The Willows, my mother in law had many happy years there. The Willows became her new home and the staff her new family. I cannot praise them highly enough. The level of nursing and care is exceptional.

Thank you and your amazing staff for the wonderful way you cared for our dad and the family particularly over his last difficult week.(Daughter of the Resident, March 2022)

My brother was transferred to the Willows directly from hospital, where he had been for the last 3 months. Basically, the hospital had fast-tracked him on NHS continuing health care with an assess to review meeting planned for 10th of March which didn’t take place because he died on this day. I was not aware that he was at the end of his life, as no one at the hospital had informed me. However, on speaking to the qualified nurse at the Willows she sensitively ensured that I knew how ill my brother was and intimated that he had very little time left to live. The care my brother received was very good and the staff did everything they could to make his last few days as comfortable as possible. Nothing was too much trouble from the cleaner, who seeing me upset that my brother might be in pain rushed off to get me a nurse, to all of the care staff and registered nurses. My sister and I could visit him and we were phoned by the staff once end of life drugs were administered. Thank you to all at the Willows. (Sister of the Resident, March 2022)

A massive thank you to you all for the loving care of our Mum. We can’t thank you all enough. (Daughter and Son of the Resident, May 2022)